Your QUESTIONS
Appointments
Do you need to book an appointment?
100% , without an appointment we wont be able to see you, we plan weeks in advance so, please make sure you book first.
Do you charge for appointments?
As with all luxury Designer Boutiques we charge a consultation fee. Our Saturday and late night appointments are £35 and weekday appointments are £25. This books our studio and a stylist to look after you during your 120 minute appointment. Dress retry appointments are £15 for 90 minutes.Â
How many guests can I bring?
My boutiques are not enormous wedding factories and to make it fun and comfortable we have always had a maximum number on guests.
We kindly ask our brides to bring a maximum of 3 guests to their appointment, this allows us and you to keep this special moment intimate and focussed on YOU!Â
The Dresses
What size are the samples?
Our store samples come in a variety of sizes but are mostly 12, 14 and some 16s.
What happens if they don’t fit me?
My stylists are fully trained to fit the samples, if they are too big they will be pinned – no bulldog clips here. If they are too small we have ways of leaving the back open but discretely making them look like they fit.
Who decides what I try?
YOU DO! We like to chat about your wedding style, your feel and then we help you choose. Trusting your instinct is key at this stage. My stylists are on hand to guide you all the way using their skills to help you find the perfect shape, colour and style for your frame.
What prices are the dresses?
The collection starts at around £1,995 and goes up to about £4,495. We are totally transparent about money and ask for you to guide us. We don’t want to put you in a dress way over your price range and ruin your day.
Our dresses are hand made to order luxury artisan pieces and therefore not mass produced items, there is no magic stockroom of dresses.
Sizing & Fitting
How do I know what size I need?
We take a full set of body measurements, this is the bit most girls hate but it is essential for us to be able to advise you correctly, please relax and trust us on this one. We will chat over the size chart and agree what size to order.
What happens if I want to lose weight?
We can offer a re-measure service about 5 months before your wedding date. We offer this to brides who are confident they will drop at least one dress size.
When are the fittings?
If you want to have your fittings with us we will book you in about 8-10 weeks before your wedding ( don’t worry we chase you and we usually book you in up to 3 months ahead).
You will generally only need two fittings and the cost of these will depend on how much work needs to be carried out to make your dress fit perfectly. You will take your dress home with you at the second fitting when she is utterly perfect.
Who does the fitting?
You are not obligated in any way to use our fitting service. If you do use it though, we offer a brilliant service with highly skilled seamstresses. You will be seen by our fitter and able to bring two guests. We have worked with our fitters for many years and they are all trained at working with our collection.Â
What do I need for the fitting?
Please bring your shoes and your bra if you are wearing one. This is your chance to discuss all fitting elements of your dress. It is serious work and so, we allow two guests to help you and to help keep our fitters focused.Â
When do I collect my dress?
As soon as your dress is fitted and finished we will ask you to take her home for safe keeping. This is usually after your second dress fitting and about 2- 3 weeks ahead of your wedding. We like to help pack your dress in the car to make sure she is all safe and as crease free as possible.
How should I clean and store my dress after the wedding?
We will give you details of a great cleaning company and we sell special Heir loom boxes that we will be happy to package your dress in to. Or you can contact them in advance on the link below.
